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Website chat widget that turns visitors into conversations you can continue

A chat bubble on your website that captures visitors' details and continues the conversation by text or in the inbox.

Many visitors have one quick question before they book or buy. The Veliora chat widget sits on every page of your website, collects the visitor's name and contact details, and sends the message to your inbox. Your team or AI assistant replies, and the conversation can continue by SMS or email after the visitor leaves.

See it set up for you
glowclinic.com/laser
Laser hair removalPackages from $89
How it works
Prices
💬 Questions? Chat with us
Visitor started a chat
The problem

Visitors leave without asking

A visitor with a question about price or availability rarely fills in a long form. Without a quick way to ask, they leave, and you never know they were there.

Details captured

Name and number, before they leave

The widget asks for contact details early, so the conversation can continue by text if the visitor closes the page.

Chat · Glow ClinicWebsite
Start chat
Saved to contacts · in the inbox
What it includes

What Website Chat Widget includes

01

Chat on every page

The widget matches your brand colors and greeting, and can show different messages on different pages.

02

Contact details captured

Visitors share their name and phone or email, creating a contact record automatically.

03

Continue in the inbox

Messages arrive in the shared inbox, and replies can continue by text or email after the visitor leaves.

04

AI replies after hours

Where enabled, an AI assistant answers common questions and offers booking slots, handing over to staff when needed.

After hours

An 11 PM question, answered by morning

Where enabled, the AI replies at night, and the team follows up by text the next day.

One late visitorSample
11:04 PMChat started
11:04 PMAI answers prices
9:10 AMText from Dana
9:25 AMConsult booked
Real situations

Real situations it handles

A visitor at 11 pm

A visitor on your pricing page asks whether you work on weekends. The chat captures their name and phone, the assistant or the morning team replies, and the conversation continues by SMS or WhatsApp after they leave the website.

A returning customer

A customer opens the chat to reschedule; staff see their previous bookings and send a reschedule link in seconds.

Setup

How it works

  1. 01

    Design

    We match the widget to your brand and write the greeting.

  2. 02

    Install

    We add it to your Veliora website.

  3. 03

    Route

    Chats are assigned to the right team member or AI assistant.

  4. 04

    Test

    We test chats on desktop and mobile.

The Veliora team prepares

  • Widget design and greeting
  • Installation on your website
  • Routing and AI settings

Your team manages

  • Answering chats
  • Updating approved answers

Good to know: Usage limits and any additional charges are set out in your agreed proposal.

FAQ

Frequently asked questions

What happens when nobody is online?

The widget collects contact details so your team can reply later by SMS, WhatsApp, or email, or an AI assistant can answer where included.

Does it slow my website?

The widget loads asynchronously; we test it on mobile during setup.

Can it connect to WhatsApp?

Visitors can continue on WhatsApp where your number is connected.

Are chats saved?

Yes, on the contact record in the unified inbox.

See Website Chat Widget set up for your business

Tell us how your business works today. We show you how Veliora would be prepared for you, which parts are included in your subscription, and what usage fees, if any, apply.

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