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Call tracking that shows which ad made the phone ring

Know which ad, page, or campaign made the phone ring, and how many calls turned into customers.

Call Tracking assigns separate numbers to your marketing sources, so every call is tagged with where it came from. Calls appear on the customer's record, and your reports show which channels produce calls, bookings, and sales, not just clicks.

See it set up for you
Calls with their sourceLive
  • 9:20(313) 555-01684 min · bookedGoogle Ads
  • 10:05(248) 555-01332 min · questionWebsite
  • 11:48(586) 555-01176 min · bookedFlyer
  • 1:12(734) 555-01013 min · quoteFacebook
The problem

Phone leads are invisible in most reports

Online forms are easy to measure, but for many businesses the best customers call. Without tracking, you cannot tell whether those calls came from Google, a flyer, a social ad, or a referral, so budget decisions are guesswork.

Reports by channel

Put the budget where the calls come from

Each tracking number belongs to one source, so the report shows calls per channel side by side.

Calls by sourceThis month
64Google Ads
41Website
28Facebook
15Flyer
9Sign
What it includes

What Call Tracking includes

01

Numbers per source

We assign tracking numbers to the sources you want to measure, such as your website, a Google Business Profile, a print campaign, or a specific ad.

  • Static numbers for print, signs, and directories
  • Website numbers that match the visitor's source, where available
02

Calls tagged automatically

Each call is attributed to its source and recorded on the contact's timeline, so you know where every caller came from.

03

Reports by channel

See calls by source, answered versus missed, and which calls became appointments or opportunities.

04

Follow-up by source

A call from a specific campaign can add a tag, start a nurture sequence, or notify a specific salesperson.

Calls to customers

From ringing phone to paying customer

Calls are tagged and followed up, so you see how many turned into bookings, not only how many rang.

Seasonal campaignCalls
Calls received120
Answered104
Qualified61
Booked38
Real situations

Real situations it handles

A real-estate agency

Separate numbers on portal listings, site boards, and social ads reveal that site boards produce fewer calls but more serious buyers.

A clinic running a seasonal campaign

The campaign landing page shows its own number, so the clinic can count how many calls and bookings the campaign produced.

Setup

How it works

  1. 01

    List your sources

    We agree which channels are worth measuring.

  2. 02

    Assign numbers

    We provision tracking numbers where available and route them to your normal call flow.

  3. 03

    Connect reports

    Calls are tagged and appear in your attribution reports.

  4. 04

    Review

    We walk you through the first month of results.

The Veliora team prepares

  • Tracking numbers and routing
  • Source tags and reporting
  • Website number placement

Your team manages

  • Using the right number on each piece of marketing
  • Reviewing reports and adjusting spend

Good to know: Usage limits and any additional charges are set out in your agreed proposal.

FAQ

Frequently asked questions

Will callers notice different numbers?

Callers simply see a local or toll-free business number. All numbers ring your normal team.

Does every tracking number cost extra?

Usage limits and any additional charges are set out in your agreed proposal.

See Call Tracking set up for your business

Tell us how your business works today. We show you how Veliora would be prepared for you, which parts are included in your subscription, and what usage fees, if any, apply.

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