Med spa software that brings clients back right on time.
Every treatment has its rhythm. Veliora books by treatment and provider, takes the deposit, and reminds each client when their next session is due.
Each treatment rebooks on its own clock.
Set the interval once per treatment. When a client's next session is due, they get a text with a booking link for the same provider.
Hi Ava, it's been 12 weeks since your Botox. Want to book with Dr. Lee? glow.link/b
Photos, consent and notes in one place.
Progress photos are saved to the client's record with the date and treatment, next to signed consent forms and provider notes. Drag the line to compare.
- Consent form signed before the visit
- Medical history updated online
- Provider notes per session
- Photos stored with the client's permission
A deposit for every long treatment.
Choose a deposit per treatment. Clients pay it when they book online, and the balance is charged at checkout.
Recurring revenue that clients actually use.
Sell monthly memberships with treatment credits. Billing runs on its own, members see their credits, and unused-credit reminders keep them coming in.
"Do you have anything Saturday for a HydraFacial?"
The AI receptionist answers the phone and messages when the front desk is busy or closed, checks real openings by provider and books the visit with the deposit.
The Veliora team prepares
- Business number, call routing, IVR menu, and missed-call follow-up
- WhatsApp Business connection and approved templates for confirmations and reminders
- Calendars per doctor, service, and location, with booking widgets on your website
- Confirmation, reminder, reschedule, no-show, and follow-up automations
- Website service pages connected to forms, booking, and chat
- Review request flow after visits
- AI assistant limited to administrative questions, with handoff rules
- Dashboards for enquiries, bookings, and team follow-up, plus staff training
Your team manages
- Answering patients and handling clinical questions
- Keeping doctor schedules and availability up to date
- Approving all message wording and patient instructions
- Collecting consent for marketing messages
- Owner verification steps for WhatsApp and phone numbers when required
Good to know: Veliora handles patient communication, scheduling, and administrative follow-up. It is not an electronic medical record, a clinical decision tool, or an emergency service, and no specific healthcare compliance certification is claimed. Keep clinical records in your medical system, and do not send sensitive clinical details through marketing messages.
Frequently asked questions
Is Veliora a medical records system?
No. Veliora manages communication, bookings, and follow-up. Diagnoses, prescriptions, and clinical notes stay in your medical system.
Can the AI assistant answer medical questions?
We configure it for administrative questions such as hours, locations, services, preparation instructions you approve, and booking. Clinical questions are handed to your staff.
Can patients book with a specific doctor?
Yes. Each doctor or service can have its own calendar and availability.
Do patients receive reminders?
Yes, by WhatsApp, SMS, or email, at the times you choose. Usage limits and any additional charges are set out in your agreed proposal.
Can we send offers to patients?
Only to patients who agreed to receive marketing messages, using approved WhatsApp templates or SMS with opt-out.
Let's keep your calendar full, session after session.
Tell us about your treatments, providers and how clients book today. We'll show you your setup before you subscribe.